- 1Pie Menu
- 4Settings
- 6Troubleshooting
| AnyDesk for Android |
|---|
| Required Android: outgoing connections 4.4 or higher, |
| Remote Control: 7 or higher |
| AnyDesk on Google Play |
Warning: As of Android 10 and depending on the smartphone provider, 8 and 9, users will get an Android security prompt regarding casting when connecting to the Android device. For most, this message is unskippable and requires the end user to manually accept the prompt before the connecting user is able to establish the session.
Stable and Secure - The AnyDesk Remote Desktop for macOS. The macOS desktop client from AnyDesk brings high frame rates and low latency, amounting to reliable stability and breathtaking speed. AnyDesk’s proprietary DeskRT codec compresses and transfers image data efficiently without loss of quality and ensures near-instant response times. Right now anydesk just conects if one of the 2 conditions happens, not both. I need both contitios to happens to being able to connect to a remote computer. How i do that with custom client advanced options? Posted by 1 day ago. Single tap for left mouse-click; Hold for right-mouse-click; Three-finger tap for middle-click; Android Hotkeys. Do not choose the plugin manually! AnyDesk will let you know when a plugin is available and select the right one for you. Go to the location where you downloaded the anydesk file: Right-click on the software executable file and select run as administrator. After running, a window similar to the following image will be displayed: In the previous image, click on “Install AnyDesk on this computer ” and install the same program on your Windows Server 2016.
| Setup and ID | The ID is created on the initial startup and remains valid until you remove the application. |
|---|---|
| Auto Discovery | Devices using AnyDesk are automatically displayed. See: Discovery |
| Unattended Access | Unattended access is also available for Android Setup the unattended password in the security settings. |
Pie Menu
During the session, a pie menu indicated by the AnyDesk logo provides the session settings.
Double-tap the button to move it on the screen.Hold on a Pie Menu Item to get the tooltip.
- The Settings Menu consists of:
- Settings
- Select Input Type
- Choose Monitor
- Actions
- Close session
Settings
Settings from the Pie Menu override the settings taken care of from the Main Menu
and are valid for the current session ID.
Choose Remote Monitor
Choose which display to view when remote device has multiple monitors.
Actions Menu
Actions menu indicated by lightening offers functions to be triggered on the remote device:
- Take a screenshot
- Upload file to clipboard on remote device.
- Download file from clipboard of remote device.
- Request elevation (UAC in Windows)
- Send Ctrl + Alt + Del (SAS)
- VPN
- Privacy
Close Session
Tap the session Menu This will close the connection.
Change Input Type
Open Menu and swipe to the Input Tile From top:
- Special keyboard like F1, Windows-Key, Tab, etc.
- open keyboard (Keyboard which you have installed on your Android device)
Items below are the three Input methods
- Mouse mode - (default for Android to Desktop) emulates a mouse.
- Touchpad mode - control your remote device like a touchpad with swipes.
- Touch to Touch mode - (default for Android to Android)
- Translate mouse input to touch input - default settings to enable mouse to touch translation.
- Gestures:
Mouse and Touchpad mode:
- One-finger swipe moves the mouse
- Two-finger swipe zooms the image.
- Three-finger swipe scrolls
- Single tap for left mouse-click
- Hold for right-mouse-click
- Three-finger tap for middle-click
Android Hotkeys
To invoke a command, open the keyboard settings in a session or hold the keys ctrl+alt+shift at the same time and press one of the following keys:
| Key | Function |
|---|---|
| F5/Home/Pos1 | Android Home |
| F6/Backspace | Android Back |
| F7 | Volume Down |
| F8 | Volume Up |
| F9/Escape | Android Power |
| F10 | Android Menu |
| End | Android DPAD Center |
Main Menu and Settings
Open the main menu by swiping from the left on the start-screen
or by tapping the three-stripe button on the top left.
- Address Book - If a licensed custom client is used
- Session Recordings
- Settings
- Tutorial
- Help (support.anydesk.com)
- About AnyDesk
- Quit AnyDesk
Settings
The Settings on Android are based on the Settings of AnyDesk on Windows.
For usability, available options are tailored for Android.
| General | Choose an alias and if it should be displayed instead of the ID. |
|---|---|
| Security | Set interactive access, unattended access, Two-Factor authentication, standard permissions, discovery behavior and Settings protection by device password or biometric authentication. |
| Privacy | Choose username and image. |
| Input | Automatic Keyboard: Choose if keyboard appears when text input field is tapped. Choose Touch Mode: Mouse or Touchpad |
| Display | Choose whether to show remote cursor Quality:
|
| Audio | Choose whether microphone is transmitted. Choose whether audio from remote client will be transmitted. |
| Connection | Connection Settings to setup Proxy and connection behavior.
|
| Recording | Choose to record session at startup
|
Using AnyDesk with managed Profiles (Work Profile)
Steps to make the plugin AD1 ready for AnyDesk connections to a managed profile (Order is important)
- Make sure the plugin is installed in main profile and in managed profile.
- Make sure the plugin is activated in the accessibility settings.
- Open the plugin inside the main profile. Click on the overflow button and configure the plugin.
- If that does not work, try it from the managed profile. You might need to allow cross profile communication in your MDM solution.
- The relevant filter is:
action='com.anydesk.adcontrol.ad1.CONFIGURE' category='android.intent.category.DEFAULT' - Code example:
filter = new IntentFilter(); filter.addAction('com.anydesk.adcontrol.ad1.CONFIGURE'); filter.addCategory(Intent.CATEGORY_DEFAULT); int flags = DevicePolicyManager.FLAG_MANAGED_CAN_ACCESS_PARENT | DevicePolicyManager.FLAG_PARENT_CAN_ACCESS_MANAGED; devicePolicyManager.addCrossProfileIntentFilter(getComponentName(context), filter, flags);
- The relevant filter is:
Mobile Device Management
As of version 6.1.10 the AnyDesk Android app can be integrated with Microsoft Intune.
This is currently only available for the standard AnyDesk client, which can then be customized on the Microsoft Intune Web-UI.
On the Microsoft Intune Web-UI all available options are displayed, including short descriptions of how they work and what they do.
For more specific information on how to do this, click here.
Troubleshooting
Plugin can´t be activated
Due to changes by some vendors on Android, a restart of the Android device may be required for the control plugin to be functional.
Android TV Plugin
Warning: Please note that the usage of this workaround is without warranty from AnyDesk, and can harm and even violate the warranty of your device.
In the event that the vendor for Android/Fire TV device has disabled the Accessibility settings, the control plugin for AnyDesk cannot be activated.
AnyDesk can then be used for Remote View only. A possible workaround is to use the adb shell.
The plugin can be enabled using the following command:adb shell settings put secure enabled_accessibility_services com.anydesk.adcontrol.ad1/com.anydesk.adcontrol.AccService
More information about adb can be found at the official adb documentation.
Screenrecording Dialog (Android 10+)
Starting with Android 10 and newer, Android forces to accept a Dialog for Screen recording.A workaround to bypass the request is the following adb shell command:
regular version: adb shell appops set com.anydesk.anydeskandroid PROJECT_MEDIA allow
custom client: adb shell appops set com.anydesk.anydeskandroid.custom PROJECT_MEDIA allow
Send Support Information
Send trace files on error or after crash:
- Open the sidebar
- Switch to 'About AnyDesk'
- Choose Send Support Information
AnyDesk virus removal instructions
What is AnyDesk?
Similar to TeamViewer, AnyDesk, is a legitimate application that provides remote system control functionality. Recently, however, cyber criminals have started distributing a modified version of AnyDesk using the 'bundling' method, and thus it typically infiltrates without users’ permission.
The modified version is also used to remotely access systems, but without users' consent. The malicious version essentially runs in the background and waits for regular users to leave the computer unattended for a certain period. Once the user is 'away from the keyboard', cyber criminals remotely connect to the system and perform malicious actions. In most cases, these people target users' Amazon accounts. They use saved logins/passwords to sign into the Amazon website and purchase various items and gift cards. Amazon is not the only account at risk. Cyber criminals can do whatever they wish with access to the system (e.g., install other malware, steal logins/passwords, abuse social networks and other personal accounts, etc.) Therefore, the presence of AnyDesk's modified version can lead to high-risk computer infections and serious privacy issues. The desktop shortcut of the malicious version is called 'AnyDask' and its entry in the list of installed programs is 'AnyDeskApp'. If you notice that AnyDesk has infiltrated systems without your consent, or you have downloaded it from a third party source, immediately eliminate it and scan the system with a reputable anti-virus/anti-spyware suite to remove all remnants. AnyDesk should be downloaded from its official website only.
| Name | AnyDesk malware |
| Threat Type | Adware, Unwanted ads, Pop-up Virus |
| Symptoms | Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed. |
| Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake flash player installers. |
| Damage | Decreased computer performance, browser tracking - privacy issues, possible additional malware infections. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes. |
At time of research, AnyDesk is bundled together with a number of other potentially unwanted programs (PUPs), including Powzip, Smart Application Controller, One System Care, View, and mail.ru. Unlike AnyDesk, these potentially unwanted programs do not provide remote access to victims' computers. They deliver intrusive advertisements (adware), cause unwanted redirects (browser hijackers), and record various sensitive data (virtually all types). Note that PUPs offer 'useful functionality', and yet these programs are designed only to generate revenue for the developers. Thus, claims to provide these functions are merely attempts to give the impression of legitimacy.
How did adware install on my computer?
As mentioned above, AnyDesk is distributed using a deceptive marketing method called 'bundling' - stealth installation of third party applications together with regular software/apps. In most cases, 'bundled' applications are hidden within 'Custom/Advanced' options (or other sections) of the download/installation processes. Developers do not disclose this information properly. Furthermore, users are likely to rush when downloading/installing software and skip steps. In doing so, they expose their systems to risk of various infections and compromise their privacy.
How to avoid installation of potentially unwanted applications?
Poor knowledge and careless behavior are the main reasons for computer infections. The key to safety is caution. Therefore, pay close attention when browsing the Internet and downloading/installing software. Select 'Custom/Advanced' settings, carefully analyze each window of the download/installation dialogs, and opt-out of all additionally-included programs. Software should be downloaded from official sources only via direct download links. Third party downloaders/installers are monetized using the 'bundling' method, and thus these tools should never be used. Be aware that cyber criminals also proliferate PUPs using intrusive advertisements that redirect to malicious websites and execute scripts that download/install PUPs. Most of these ads will seem legitimate, since developers invest many resources into their design, however, they redirect to adult dating, pornography, gambling, and other rogue sites. These ads are often delivered by adware. Therefore, if you experience suspicious redirects, eliminate all dubious applications and browser plug-ins. Having a reputable anti-virus/anti-spyware software installed and running is also paramount. If your computer is already infected with AnyDesk, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this adware.
Deceptive installer distributing modified AnyDesk version (note that it is completely concealed and, therefore, opting-out is impossible):
Instant automatic malware removal:Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD MalwarebytesBy downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.
Quick menu:
- STEP 1. Uninstall AnyDesk using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue plug-ins from Google Chrome.
- STEP 4. Remove adware-type extensions from Mozilla Firefox.
- STEP 5. Remove malicious extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
AnyDesk removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for 'AnyDeskApp' and other potentially unwanted programs, select these entries and click 'Uninstall' or 'Remove'.
After uninstalling the potentially unwanted program that causes AnyDesk redirects, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Malwarebytes checks if your computer is infected with malware. To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.
Remove adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the 'gear' icon (at the top right corner of Internet Explorer), select 'Manage Add-ons'. Look for any recently-installed suspicious browser extensions, select these entries and click 'Remove'.
Optional method:
If you continue to have problems with removal of the anydesk malware, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select 'More tools' and click 'Extensions'. Locate all recently-installed suspicious browser add-ons and remove them.
Anydesk Right Click Download
Optional method:
If you continue to have problems with removal of the anydesk malware, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select 'Add-ons'. Click 'Extensions', in the opened window, remove all recently-installed suspicious browser plug-ins.
Optional method:
Computer users who have problems with anydesk malware removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select 'Extensions'. Locate all recently-installed suspicious browser add-ons and click 'Remove' below their names.
Optional method:
If you continue to have problems with removal of the anydesk malware, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free. software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
Removal assistance:
If you are experiencing problems while trying to remove anydesk malware from your computer, please ask for assistance in our malware support forum.
Anydesk Right Click App
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